Frequently Asked Questions
Everything you need to know about bringing the holiday spirit home.
What is the typical shipping time for holiday decor?
Standard shipping usually takes 3-7 business days. We recommend placing your order by December 10th to ensure arrival before Christmas Day.
Do you offer international shipping for your home collections?
Currently, we ship to the United States, Canada, and the United Kingdom. Shipping rates and delivery times vary based on your specific location.
What is your return policy for seasonal items?
We accept returns on unused, unopened items within 30 days of purchase. Please note that seasonal items purchased after December 25th are considered final sale.
Are your Christmas lights and electronic decorations energy-efficient?
Yes, the majority of our lighting collections utilize LED technology, which consumes up to 80% less energy than traditional incandescent bulbs.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.